UPDATE: 7 Aug
I have come to the conclusion that Concrete Minerals is a company that is completely comfortable with taking their customers’ money without attempting to deliver what was paid for. This is called THEFT in my book and I’ve waited long enough before labeling this disaster as such.
I know it’s a strong word, but in this situation I feel it’s warranted. I have waited patiently for them to deliver on their promise: “Either way we’ll ensure this gets into your hands as quickly as humanly possible and we’ve absolutely never left a gal or guy hanging :)”(http://www.concreteminerals.com/pages/faq
They left us hanging in a huge way! They took my money knowing full well our package had gone missing and never once offered a refund, replacement, some help or even something as basic as an apology. I am sorely disappointed in this brand.
Having to a write a post like this about a company that I loved saddens me so much. But I believe when a company treats a customer as they have treated this situation it Continue reading